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HN:+84437171818
HCMc:+84839206541
H:+84903222225(24/7)
E:info@opentour.vn

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How to book a tour

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Book your hotel

Step 1: Select your hotel
Once you select your hotel on our website please click on 'Book now' button which will lead you to our hotel booking form.

Step 2: Complete our form
Please fill all required information on our form. Click on 'Send' button on bottom of the page. If you wish to place another hotel, please complete step 1 and 2 separately.

Step 3: Confirm your hotel
Once sending your booking form to us, you will immediately receive our email with details of your booking.

We will then process to check your chosen hotel's availability and confirm you the hotel's status within 12 hours except on Saturday and Sunday.

  • If your chosen hotel is available, we will send you an email with all details of promotion ( if any ), booking's details, cost, payment mode and deadlines.
  • If your chosen hotel is NOT available then we will try to suggest an alternative hotel or other solutions for you to consider. 

Step 4: Payment
Once you decide to go ahead with your booking, please submit your payment to us. For online payment, we normally send our secured payment link on step 3 for you in order to save your time on contacting us. We don't require your credit card's details from the beginning as security purpose.

  • We are now accept major credit cards online. However, offline option is also available. Please fill CREDIT CARD PAYMENT FORM then fax to our Hanoi head office.
  • Our cancellation policy will apply once you have submitted your credit cards or other methods of payment.

Step 5: Get your service voucher
Once your payment have been authorized by our bank, we will issue our service voucher by email. Please print them out then presented upon check-in.


Book your tour

Following the same hotel booking steps of 1 & 2.

Step 3: Confirm your tour
Once sending your booking form to us, you will immediately receive our email with details of your booking.

We will then process to check with all related service's availabilities then confirm your tour booking within 24 hours.

  • If all services are available, we will send you an email with detailing of your services such as hotels, airlines, joining instruction, timing, costing, deadline...etc...
  • If any service is not available, we will try to suggest other alternative options for you to consider.
  • If you choose our customized tour service, we will send our proposal itinerary for your consideration or decision.

Step 4: Payment
Once you have decided to book our tour, we will send you our bank account for wire transfer or secured links for credit card online payment.

  • If your departure is more than 30 days: deposit 20% of total tour's cost or minimum of 100 USD per person is required.
  • If your departure is less than 30 days: full payment is required.
  • Our cancellation policy will apply once you have submitted your credit cards or other methods of payment.

Step 5: Get your service voucher
Once your payment have been authorized by our bank, we will issue our service voucher by email.

See our Easy & Secured Payment Modes

Have a good trip in Vietnam!

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